Legal
Refund Policy
Effective date: 04 April 2026
Hosting services
Eligible hosting plans may include a limited initial refund window for first-time purchases. Custom work, migrations, and non-standard services are generally non-refundable unless otherwise stated.
Renewals
Renewal charges are typically non-refundable once the renewal period has started, except where required by law or agreed in writing.
Domains
Domain registration, renewal, transfer, and registry fees are generally non-refundable once submitted because they rely on third-party registry processing.