Digital Delivery and Shipping Policy

Digital services only

CanarHost sells digital hosting, infrastructure, domain, DNS, migration, and support services. We do not sell or ship physical goods. There is therefore no transport company, physical delivery address, or shipping charge.

Fulfilment and target timings

• Shared hosting, WordPress hosting, and VPS services are delivered electronically. After successful payment, identity or fraud checks, and receipt of any information required for provisioning, activation is normally immediate and should occur within 1 business day.
• Domain registration requests are submitted electronically after payment and availability checks, normally within 1 business day. Final registration timing depends on the relevant registry or registrar.
• Domain transfers follow the applicable registrar and registry process and typically take 5–7 business days after the transfer requirements and authorisation code have been completed. Delays caused by registries, registrars, approval emails, or customer information are outside CanarHost’s control.
• Migration, onboarding, custom configuration, and support work are delivered electronically according to the scope and timing confirmed in the relevant order or written commercial agreement.

The timings above are operational targets, not a guarantee that depends on a third-party registrar, payment provider, customer response, or force majeure event. If a service cannot be activated within the target timeframe, contact support@canarhost.com or call +34 641 686 580.

For cancellation, withdrawal, and refund procedures, see the Refund Policy. For the provider’s identity and tax information, see the Legal Notice.